ThinkPool to Introduce a Chatbot That Initiates Conversations when There Is New Information on Investments

Chatbot that initiates a conversation when there is new information on investments is set to be launched real soon.

ThinkPool, which is a fintech company, announced that it will be introducing its chatbot called 'Big Boss' that initiates conversations first whenever there are changes in items that interest users during second half of July.

Big Boss is a mobile messenger-based conversing robot system. It initiates conversations through push whenever there are changes in stock prices of items, themes, or categories that interest users or whenever there are meaningful market events such as public posting, news, and reports.

Big Boss is going to be provided through Naver's messenger called 'Line' instead of through its own application. Users can use Big Boss after registering Big Boss as their friends on Line.

Chatbot naturally and automatically saves information regarding items that interest users just like they are having conversations. Instead of just answering to questions from users, it asks questions in order to find optimum answers. Through this 'curator' type, conversations are saved as personal information and are used to help a chatbot monitor and find out about corresponding iems.

Besides this, it also analyzes information that is registered on ThinkPool's site and search items, categories, market situations, and reports that are left by users through Line. Line’s open API (Application Programming Interface) environment is applied to development of ThinkPool's chatbot service.

While chatbots that were provided by financial industries such as banks and stock firms responded passively regarding given keywords, Big Boss actively initiates conversations with curation technology at the center.

Especially appearance of a chatbot system that initiates conversations first whenever there are changes in stock markets, where ordering and trading of stocks at the right time is crucial, is very meaningful. Ultimately ThinkPool is expecting that its chatbot system will play a role of an agent that carries out trades that investors want on its own as its technology continues to develop.

"When our chatbot is linked to 'unsigned notification system' for stock, which is registered as a patent, chatbot notifies whether or not there is a change in asking price and allows investors to easily reorder." said CEO Kim Dong-jin of ThinkPool. "Ultimately we have developed stage 3.5 that will lead us to develop a robo-trader which is expected to be introduced during second half of next year."

ThinkPool established stock investment comprehensive system called RASSI (Robot Assembly System on Stock Investment) that is done by robots through about 10 years of investments and is currently providing this system to about 10 partnering stock firms and newspaper companies.

Based on public data, RASSI has developed from 'robo-reporter' that writes articles to 'robo-analyst' that provides opinions on investments per items in real-time and currently to 'robo-advisor' that establishes personal portfolio on investments. Goal of RASSI 4.0 is to develop 'robo-trader' that orders on its own.

ThinkPool is planning to finish development of current chatbot by end of July and carry out demonstrations for about a month.

Staff Reporter Kim, Myunghee | [email protected]